Attract new customers through a mobile app — it sounds simple, but in reality, each installation should become not just a number in a report, but a real driver of business: opening cards, connecting products. The plan was ambitious: during one advertising flight (~2 months), scale traffic and increase the number of installations by 80%, which would help the client’s business achieve +15% growth in opened cards.
The banking category in digital is practically not growing (source: SimilarWeb PRO, 2025). The average user already has several cards and apps from different banks installed. People rarely look for a new bank; they just use what they already have on their phone.
In such conditions, classic performance becomes more expensive every day, and competition for each installation becomes more aggressive. We needed to not just buy traffic, but appear at the very moment when a person has a specific financial need: “I need an easy-to-understand card,” “I want a profitable transfer,” “Where can I quickly open an account?” And at that very moment, offer a simpler and more appropriate solution. Otherwise, one of our competitors would get the install.
Insight and strategy
After conducting a behavioral analysis, we realized that users don’t choose a bank as a brand. They choose the fastest way to solve their problem. Open a card — now. Transfer funds — without confusing fees. Open an account — in a few clicks. If the app doesn’t explain its value in a few seconds, the decision is made in favor of another.
We built a strategy around the idea of being present at all key touchpoints and immediately responding to requests in the language of Kredobank’s positioning — “correct, transparent, without unnecessary complications.” The ad did not talk about the brand, but showed a specific solution: the simplest and most correct way to meet your financial needs here and now.
We started with the foundation — optimizing the installation point. We audited the visual and content parts of the pages in the stores and formed recommendations with a focus on clearly communicating value. The user should understand in 3 seconds why this particular bank.
Working with search queries became the basis. We launched search campaigns with broad matching based on AI and an expanded system of negative keywords that was constantly updated. Every relevant query should lead to us, not to our competitors.
But we went further — competitive expansion. We launched advertising for competitors’ brands. Yes, it’s expensive, but it consolidates our presence in a competitive environment and shapes the perception of Kredobank as a strong player. When a user is looking for a solution, they see us — with an alternative that may be better.
The performance mix expanded our reach: Google ecosystem, Meta, TikTok — each channel captured the audience at different stages of the decision-making process. And personalization after a click through custom app pages for users from ads ensured maximum relevance and conversion.
During the flight (October-December 2025), we managed to exceed our goals:
When performance marketing is successfully combined with clear positioning and a well-thought-out installation point, the app becomes not just another bank on the list, but the simplest and most appropriate solution for the user.
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53% of Ukraine’s economy depends on food and agricultural exports. Today, landmines occupy 30% of our land, which is twice the size of Portugal. Without global assistance, it will take decades to make it safe. Countless agricultural fields remain dangerous. People can’t work there.
The Minefields Honey Project ‒ the mix of nature and tech helps us to create a product that was never meant to exist by turning unsafe areas into flourishing gardens for symbolic honeymaking.
Personnel limited edition jars with details about our issue became a diplomatic tool and were given directly to influential people. The harvested honey became an invitation to fundraising events for Ukraine’s demining. The first 55 personnel jars were presented at special economic events such as World Economic Forum (Davos) and, USA-Ukraine Partnership Forum (Washington D.C.).
For now, the project has resulted in 175 000 000 impressions and numerous headlines with zero budget investments. It also received awards in huge international festivals such as Cannes Lions, KIAF, and others.
In 2024, Saatchi & Saatchi Ukraine, Kernel Ukraine, the Ministry of Foreign Affairs of Ukraine, and the Union of Beekeepers of Ukraine gathered the new honey harvest to ensure the project’s continuation.
read moreAdvertising for bread producers is usually a rare occurrence, as they typically do not heavily invest in communication projects. However, in recent years, ‘Tsar Khlib’ has broadened its product range, gained confidence, and made the decision: it’s time to take action.
Leo Burnett follows its own philosophy – HumanKind. This philosophy revolves around the desire to find a perfect balance that benefits both the brand and the individual. To achieve this, one must have a deep understanding of both sides. And what better way to showcase a brand than through its production process? Thus, the team gathered and embarked on a visit to the ‘Tsar Khlib’ factory to witness everything firsthand.
Before diving into the brainstorming session, it is crucial to explore how consumers perceive the brand’s products and the overall category. With insights from the client and the Publicis Groupe Data Science team, it was revealed that ‘Tsar Khlib’ holds a place as one of many consumers’ ‘favorite brands.’ However, a significant portion of the audience had not yet noticed the brand, simply regarding it as ‘just bread.’ The team also discovered that consumers prioritize bread quality, appreciating naturalness and taste. Even in everyday meals, Ukrainians enjoy treating themselves, turning a modest meal into a culinary delight. This behavior was coined as ‘everyday gourmets.’
This led to the development of a new brand platform called ‘Craftsmanship Tastes,’ emphasizing the key product attributes valued by consumers – quality and taste.
In transparent communication, it is not only essential to declare but also to demonstrate and convince consumers that these principles are reflected in the product manufacturing processes. Hence, a section named ‘Our Rules’ was created. This segment explains the bread-making process and why it yields such delicious results. Through engaging videos, viewers are provided with insights into daily practices, often imperfect, juxtaposed with the solid principles that ‘Tsar Khlib’ adheres to in product creation. Each rule represents a production insight, revealing the truth about the product while offering valuable and interesting information about its benefits.
To ensure the effectiveness of creative campaigns and boost sales, it is vital to establish communication channels correctly. Fortunately, the skilled professionals from PMX Publicis Groupe Ukraine expertly targeted advertising efforts in Kyiv and the surrounding region. The outcome was promising – awareness of ‘Tsar Khlib’ and its product range began to surge.
Collaborating with technologists, production staff, and the agency’s brand team, around 100 ‘rules’ were compiled, encapsulating the secrets of ‘Tsar Khlib’s’ craftsmanship. Stay tuned to the brand’s communications to uncover more hidden production insights.
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The celebration of Kyivstar’s 25th anniversary was supposed to be the highlight of 2022. However, due to the war, traditional approaches to business and media planning no longer worked.
In the realities of full-scale war, Kyivstar reduced its media budgets by 30%. Consumer behavior changed, but the positioning of the brand “Human Connection” became even more relevant. The campaign for a new tariff for the 25th anniversary with the option of donations for the army was launched as a special crisis solution in wartime to save the lives of Ukrainian defenders and literally restore human connections in the de-occupied cities. The key challenge was optimizing the media support of the campaign.
The basis of the planning was Big Data from previous campaigns. Based on this, we created a new approach to planning, using econometric attribution modeling of users’ actual actions. Our data-driven strategy led to a significant shift in the TV and digital media split from 70/30 to a more effective 35/65. We managed to identify the most influential communication methods, thus increasing the amount of direct communication (SMS, push notifications, etc.) and additionally the share of display components in digital tools due to its economic efficiency and higher conversion rates in donation activations.
For continuous tracking of results and accuracy, we created live dashboards.
Results:
x2.5 Activation of the superpower “Helping the Armed Forces of Ukraine”
+20 p.p. Contribution to the restoration of Ukraine
+4 p.p. Brand connection
+4 p.p. Market leadership in mobile communications
read moreVanish changed its communication message to one that shows the benefits of its product, and at the same time provides an additional argument to encourage and support people in their quest for conscious consumption of the planet’s resources. Now the brand uses the message: ” Your favorite clothes look new much longer.” The Publicis Ukraine team also created an emotional print with the agency’s employees acting as heroes.
The work became one of the best global examples of “Print” ads of the first half of 2021 by “Lürzer’s Archive”. It is one of the most authoritative Austrian advertising resources. Since 1984 the issue has been publishing a selection catalog of the best advertising works from around the world.
Media support for Vanish projects is provided by the Spark Foundry Ukraine agency.
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This is a showcase of how Lenovo, a hi-tech electronics brand, thinks not only about the functional features of its products, but also takes care of both product usage conditions and client’s comfort.
Creating of Lenovo Meowbook – laptop for cats – added more emotions into the user-brand relationships as well as highlighting such a problem as ‘device damaging from cat’s fur’ which became communicative innovation in this category.
Virus orientation, originality, and non-standard merging of high technologies and additional customer care allowed Lenovo to be organically discussed in media and got 9.5 million impressions.
read moreCHALLENGE
The category of female hygiene products is highly competitive, where each of the brands in its communications informs about the quality benefits of the product. Differentiation is extremely important for brands like this. It helps to build the affinitive territory. Libresse has set a goal for itself – To create a world where women can live the life they want, by breaking V-zone taboos, and the Libresse brand will help her feel confident and protected. regardless of the day of the cycle.
INSIGHT & IDEA
Globally, powerful communication has been developed for the Libresse. All our #історіїVсередині need to be heard. To know each other. To help each other. To see each other. And no woman can be forced to hide what she feels inside. Changes in communication have also affected the brand’s appearance.
Decision: not just to scale a new brand message, but to engage women to share their own stories: to learn one, to help one, to see one. Our #історіїVсередині must be heard.
IMPLEMENTATION
To be seen: attracting coverage media: TV + Digital, connecting Discovery Ads in YT and organically received a significant number of social network shares.
To be heard: A sexual podcast with The Village, to break taboos around sex and the V-zone.
To be discerning: By making influencers the voices of the brand who told their stories by launching WOM on social media
To be informed: Drove traffic to the website with paid search by posting a fun period’s test on Wonderzine.
RESULTS
For years the Chewing Gum category was represented by 2 leading brands: Orbit and Dirol. Orbit was a prominent player both in media investments and sales. Meanwhile, Dirol was #2 brand and eventually fell into the stasis where ad investment maintained the existing level of brand awareness while losing its positions in brand usage, consideration, and market share. Yet, Dirol decided to refresh its positioning and appeal to a younger audience – Generation Z.
Looking for an interesting youth territory we came upon bloggers trend. A big part of the audience is not only interacting with blogger content but dreaming of becoming one. Willing to help people with video content we created a Dirol Blogger Academy. Participants of the project had the possibility to learn how to become a blogger with special lessons from popular influencers, and the winner got 1 mln. views on Youtube for promotion of personal channel.
This project reflected the audience’s dreams vowed prominent brand slogan “Dirol. Inspires with taste” and positively affected brand sales.
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